EXEMPT: No – full time or part time regular employment
REPORTS TO: Program Director
The Social Worker I/Housing Navigator is responsible for the development and management of individual recovery plans for 15-18 chronically homeless adults often experiencing mental illness and addiction. The Social Worker I /Housing Navigator is expected to assist the client in a kind, caring and trauma-informed way to assess, plan, implement, monitor and evaluate actions required to meet the client’s health and human services needs.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following as well as other duties that may be assigned
Understand that our clients are most often chronically homeless and have experienced a high and very difficult degree of trauma throughout their lives. Serve them kindly and without judgement.
Adhere to the staffing schedule and the position description developed by the Program Manager/Director to ensure consistent, safe, and reliable staffing.
Coordinate and provide care that is safe, timely, effective, efficient, equitable, client-centered, and trauma informed
Handle case assignments, draft service plans, review case progress and determine case closure ∙ Help clients achieve wellness and highest possible degree of self-sufficiency
Facilitate multiple care aspects (case coordination, information sharing, etc)
Help clients make informed decisions by acting as their advocate regarding their clinical status and treatment options
Develop effective working relations and cooperate with multi-disciplinary teams
Arrange abeyances with social services, health and governmental agencies
Travel the extra mile and interact with clients to keep track of their progress and to ensure satisfaction ∙ Record case information, complete accurately all necessary forms, Homeless Management Information System entries and produce statistical reports
Promote quality and cost-effective interventions and outcomes
Assess and address motivational and psychosocial issues
Adhere to professional standards as outlined by protocols, rules and regulations
Accept the advice and supervision of the assigned clinical supervisor
Attend weekly All Staff meetings.
Attend weekly case management meetings.
Attend staff in-service and other trainings. CPR and First Aid training are required with the expectation that each staff member can perform CPR if necessary.
Meet regularly with Program Manager and clinical supervisor for coordination, clinical review and mentoring.
GENERAL JOB PERFORMANCE STANDARDS
Knowledge of Work: Possesses and utilizes knowledge of the job which is essential to perform the specific functions and related work.
Quantity of Work: Accomplishes an appropriate volume of satisfactory work under normal conditions. Quality of Work: Consistently demonstrates accuracy, thoroughness, maturity, and dependability. Timeliness: Completes assignments on or ahead of schedule.
Ability to Learn New Duties: Interprets, analyzes and responds appropriately in new situations. Develops guidance and procedures.
Training: Keeps core competencies current by participating in skills training. Trains staff.
Judgment and Common Sense: Decisions/actions are sound, including safety and risk management. Cooperation: Willing to work with others toward common goals.
Communications: Demonstrates relevance and clarity of written and oral expression. Effectiveness in exchanging ideas and information.
Initiative: Ability to originate, develop and create new ideas or take steps to get things done.
Problem Solving: Identifies and evaluates alternative solutions and selects the most appropriate course of action.
Attendance and Punctuality: Shows daily ability to reliably meet scheduled appointments, arrives on time and prepared to work, respects others’ time, and sets an example for others.
Education and Experience:
Bachelor’s degree from a four-year college or university in social work, counseling, or psychology or equivalent combination of education and experience
Previous experience and proven consistent success in working with people transitioning out of homelessness ∙ Previous experience working with people with multiple disabilities
Ability to effectively present information both orally and in written format and respond to questions from staff, guests, residents, government entities, accountancy authorities, service partners and the general public.
Computer proficiency in Microsoft Office applications and ability to quickly learn additional applications if required ∙ Well organized, self-starter
Possesses excellent telephone, electronic, written, and verbal communications skills
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to define and solve practical problems and deal with a variety of concrete variables.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS AND ABILITES:
A deep sense of compassion and understanding for homeless and marginalized individuals
A dedication to and practice of social justice
Must be mature, even-tempered and team spirited, respectful of the challenges of others, and have tempered judgment of others
Possess passion and enthusiasm for the mission of Franciscan Workers of Junipero Serra
Ability to multi-task, prioritize, and make sound independent decisions
Comfortable and knowledgeable in consensus-based decision making and practice of non-violent communication
Acts ethically, responsibly, and with utmost integrity
PHYSICAL & SENSORY REQUIREMENTS:
Ability to easily climb stairs to a second story
Ability to easily bend and lift 20 lb. overhead
Ability to read and comprehend administrative documents as well as data on a computer screen ∙ Ability to hear normal conversations and answer phones
Hand, finger and body coordination sufficient to fulfill requirements of the position
Ability to stand or sit for extended periods of time
This job requires routine travel (driving) within the Salinas Valley area and occasional driving and other travel to perform advocacy tasks and attend training.