Maintenance Supervisor

EXEMPT: Non-exempt, regular full-time employee
REPORTS TO: Kitchen Program Director
REVISION DATE: June 15, 2020

POSITION SUMMARY

The maintenance supervisor oversees and coordinates the maintenance workers who maintain and repair electrical, plumbing, ventilation and other building systems, as well as themselves working on the maintenance and repair of these systems. This position is responsible for evaluating problematic systems or facilities and determining what installation or repair services need to be performed. Maintenance-related duties include performing initial evaluations of building systems, getting bids from contractors, and distributing work assignments. Included in this responsibility is care for the appearance of our facilities.
This position may perform training to ensure individuals have all the requisite skills. Additional responsibilities include developing and implementing maintenance procedures and maintaining personnel records. Supervisors evaluate each worker’s performance to ensure quality operations. They also investigate accidents and prepare relevant reports.

COMPENSATION

This is a full-time (40 hour/week) position with an hourly wage of $15.00. Compensation also includes the use of a two bedroom, one bath house at 717 Jefferson St in Salinas, valued at $2,000/month, utilities (water, electric, gas, sewer) included. Total value of the compensation package is $26.538/hour plus the value of utilities (water, electric, gas, sewer).

The residence is part of the program facility and is subject to the same facility rules and safety inspections as is the rest of the facility. It is offered as compensation to the maintenance supervisor because it is preferable to have this position available for emergencies outside of normal working hours. The provision of the residence is solely related to holding the position. Once no longer employed in the position, it must be vacated immediately.

As a condition of employment, the following policy must be followed in regards to the use of the property:

The parking policy, which applies to the 717 Jefferson St property as well as the adjacent 715 Jefferson St program facility, must be followed at all times. No exceptions.
You will submit to periodic inspections of the property with a 48-hour notice. You will bring any item noted in the inspection as out of compliance into compliant condition within one week of the inspection (excludes items that are the responsibility of our organization, as noted on the inspection report).
No guests are allowed on or in the property at any time.
No program residents are allowed on or in the property at any time.
Respect the boundaries of the property, which are the sidewalk to the south, the driveway to the west, the fence to the east, and the line that extends from the fence and is directly adjacent and parallel to the north side of the white tool shed to the north. Within these boundaries, the area outside the house must be kept neat and orderly, with no unsheltered personal property (exception: bbq grill).
Use of the white shed is for company tool storage only, not for personal storage.
Safety policy: no fuel containers or flammable liquids may be stored on the property unless placed into a fire department-approved storage container. No personal property can be stored leaning against the outside of the house.
The home and surrounding area are to be kept clean and tidy.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following as well as other duties that may be assigned

Supervises the maintenance and alternation of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
Supervises maintenance assistant and assigns/coordinates the work of the maintenance assistant.
Negotiates the repair and/or purchase of equipment for all FWJS facilities that cannot be accomplished by our own maintenance personnel.
Maintains supplies storage and security. Conducts periodic inventory to determine ordering needs.
Maintains building security systems and utilities systems.
Carries out ongoing preventative maintenance programs.
Performs regular maintenance activities including routine maintenance tasks such as changing bulbs and repairing doors/windows.
Reviews work order priorities on a daily basis and ensure that they are serviced each day
Inspect buildings and grounds and ensure that the facility is in a safe condition by employing investigative techniques.
Oversees the safe operation of equipment used in performing maintenance work.
Ensure that facility grounds and parking lots are clean of debris and garbage.
Performs painting, redecorating and masonry projects.
Reports any acts of vandalism to program directors and executive director.
Maintains periodic log of general and preventative maintenance activities performed.
Tests alarm systems, sprinklers and generators for safety compliance.
Trains and supervises student volunteers.
Has accurate understanding of policies and procedures through methods such as group meetings, individual meetings, policy manuals, and checklists.
Attends weekly All Staff meetings.
Attends staff in-service and other trainings.
Meets regularly with executive director for coordination and mentoring.
Communicates immediately with the executive director concerning any issues that impact the safety of guests and staff.
Responds and takes charge in an individual or facility emergency. Knows our procedures and when to call 9-1-1. In a facility emergency, evacuates and checks the building and provides other emergency services a needed until help arrives.
Participates as needed in special projects.
Available for occasional incidents when a staff position may need to be filled due to another staff member being unavailable, including driver duties when the primary driver is not available.

GENERAL JOB PERFORMANCE STANDARDS

Knowledge of Work: Possesses and utilizes organizational skills and knowledge of issues of people struggling with homelessness. Has knowledge of local resources and can communicate them.

Professional boundaries: Maintains appropriate boundaries with guests and clients.

Quantity of Work: Accomplishes an appropriate volume of satisfactory work under normal conditions.

Quality of Work: Consistently demonstrates accuracy, thoroughness, neatness and dependability and works with minimal supervision.

Workplace relationships: Establishes and maintains cooperative and respectful workplace relationships and contributes to the team environment.

Timeliness: Completes assignments on or ahead of schedule.

Ability to Learn New Duties: Interprets, analyzes and responds appropriately in new situations. Training: Keeps core competencies current by participating in skills training.

Judgment and Common Sense: Decisions/actions are sound, including safety and risk management. Cooperation: Willing to work with others toward common goals.

Respect for diversity: Interacts courteously and tactfully with people of diverse backgrounds and interests.

Respect for staff and guests: Maintains respect and support of fellow staff members and volunteers in support of staff. Sensitive to inappropriate remarks or actions that make staff, volunteers or guests uncomfortable, and demands proactive correction of those behaviors on the spot. Zero tolerance for harassment of staff, volunteers, clients or guests.

Communications: Demonstrates relevance and clarity of written and oral expression. Effectiveness in exchanging ideas and information.

Initiative: Originates and develops new ideas or take steps to get things done.

Problem Solving: Identifies and evaluates alternative solutions and selection of the most appropriate course of action.

Attendance and Punctuality: Shows daily ability to reliably meet scheduled appointments, arrives on time and prepared to work, respects others’ time and sets an example for others.

Service environment: Noise level is moderate. Some guests in program areas may be under the influence of drugs and/or alcohol. Some guests may have health issues that make safety, sanitation and contagion protocols mandatory. Minimal exposure in administrative offices.

If driving during work hours: Must possess a valid California driver’s license; must maintain vehicle liability insurance; must maintain a good driving record.

QUALIFICATIONS:

Education and Experience:

Previous experience in building maintenance and personnel supervision
Previous experience in working with people transitioning out of homelessness is preferred
Proficiency in Microsoft applications Excel, PowerPoint, and Word, and Google Applications. Ability to be a self starter, manage multiple tasks, be creative, reliable, donor-centered and resourceful is important. Skilled in organizational planning, management, and administrative systems.

Language & Communications Skills:

Effectively presents information both orally and in written format and responds professionally to questions from staff, guests, clients, residents, consumers, service partners and the general public

Mathematical Skills:

Ability to apply concepts such as fractions, percentages, ratios to practical situations.

Reasoning Ability:

Ability to define and solve practical problems and deal with a variety of concrete variables, often in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Skills and Abilities:

Deep sense of compassion and understanding for homeless and marginalized individuals
Excellent written and verbal communication in English required. Excellent written and verbal communication in Spanish is highly preferred, since more than half our constituency is Spanish speaking.
Mature, even-tempered and team spirited, respectful of the challenges of others, and have tempered judgement of others
Comfortable and knowledgeable in consensus-based decision making and practice of non-violent communication
Acts ethically, responsibly and with utmost integrity

PHYSICAL & SENSORY REQUIREMENTS:

Ability to easily climb stairs to a second story
Ability to easily bend and lift 20 lb. overhead
Ability to read and comprehend administrative documents as well as data on a computer screen
Ability to hear normal conversations and answer phones
Hand, finger and body coordination sufficient to fulfill requirements of the position
Ability to stand or sit for extended periods of time

TRAVEL:

This job requires routine travel (driving) within the Salinas Valley and Monterey Peninsula areas and occasional driving and other travel to attend training and conferences.

Please submit a cover letter and resume to Nic Bianchi, Program Director: nic.bianchi@dorothysplace.org