The Housing Navigator will work directly with homeless individuals to prepare for and secure stable housing
The Housing Navigator is expected to assist the client in a kind, caring and trauma-informed way to assess, plan,
implement, monitor and evaluate actions required to meet the client’s housing, health, and human service needs.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following as well as other duties that may be assigned:
GENERAL JOB PERFORMANCE STANDARDS
Knowledge of Work: Possesses and utilizes organizational skills and knowledge of issue of people struggling with
homelessness. Has knowledge of local resources.
Professional boundaries: Has ability to maintain appropriate boundaries with residents, clients and guests.
Quantity of Service: Accomplishes an appropriate volume of satisfactory service under normal conditions.
Quality of Service: Consistently demonstrates accuracy, thoroughness, maturity, and dependability. Serve with minimum
Workplace Relationships: Establishes and maintains cooperative and respectful workplace relationships. Serve as a
Timeliness: Completes assignments on or ahead of schedule.
Ability to Learn New Duties: Interprets, analyzes and responds appropriately in new situations.
Training: Keeps core competencies current by participating in skills training. Trains staff and Community residents.
Judgment and Common Sense: Decisions/actions are sound, including safety and risk management.
Cooperation: Willing to work with others toward common goals.
Respect for diversity: Interacts courteously and tactfully with people of diverse backgrounds and interests.
Respect for staff and guests: Maintains respect and support of fellow staff members and volunteers in support of staff.
Sensitive to inappropriate remarks or actions that make staff, volunteers or guests uncomfortable, and demands proactive
correction of those behaviors on the spot. Zero tolerance for harassment of staff, volunteers or guests.
Communications: Demonstrates relevance and clarity of written and oral expression. Effectiveness in exchanging ideas
Initiative: Has ability to originate, develop and create new ideas or take steps to get things done.
Problem Solving: Identifies and evaluates alternative solutions and selects the most appropriate course of action.
Attendance and Punctuality: Shows daily ability to reliably meet scheduled appointments, arrives on time and prepared
to serve, respects others’ time, and sets an example for others.
Service environment: Noise level is moderate.
If Driving During Service Hours: Must possess a valid California Driver License; must maintain vehicle liability
insurance; must maintain a good driving record.
Education and Experience:
Language and Communications Skills:
Other Skills and Abilities:
PHYSICAL & SENSORY REQUIREMENTS:
This job requires routine travel (driving) within the Salinas Valley area and occasional driving and other travel to
perform advocacy tasks and attend training