At the Drop-In Center, clients receive trauma-informed care* from our trained staff to get assistance into transitional and permanent housing, to sign up for benefits and assistance programs, to obtain information on substance abuse counseling, and to learn about physical and mental wellness.
Here, a person experiencing homelessness can progress toward independent housing by forming an improvement plan with one of our social workers. Our social workers also assist with housing navigation, important because in our housing market, homeless people with no credit or bad credit are often non-competitive for apartment rental. Social workers assist with health needs (referrals to Whole Person Care and health providers) and income enhancement through employment or through acquisition of government benefits if the client is disabled. Income is a requirement of all the housing that we have access to.
We do maintain a waiting list for those interested in a housing track with a social worker, when our social workers are working with their maximum number of clients. Clients on the waiting list are assisted by advocates in our Bridge Project, assisted with the retrieval of all essential documents and vital records that are required for housing acquisition.
In 2017, Drop-In Center social workers and Bridge Project advocates assisted 21 individuals into permanent, sustainable housing. They assisted another 21 into transitional housing. The currently manage a case load of ~70 clients, with another ~40 in the Bridge Project, on the waiting list for a social worker.
The Drop-In Center also offers a respite from the daily life of a homeless individual by offering basic needs services that include restrooms, showers, laundry facilities, and a place to receive mail from loved ones.
We offer a Clothes Closet that provides new and gently used clothing, as well as personal hygiene supplies, that have been provided from groups and individuals throughout the community. To donate clothing or supplies, click here.
*What is Trauma-informed care?
Homelessness is traumatic. It can involve the loss of home, community, stability, safety, and social networks. Trauma Informed Care is an evidence-based practice that teaches service providers and their organizations about the triggers and vulnerabilities of trauma survivors. Trauma Informed Care helps providers to provide care to trauma survivors more effectively, while avoiding re-traumatization.
Guests: 120 people daily average
Hours: 9:00 a.m. -1:00 p.m. on Monday, Thursday, Friday, and Saturday. 9:00 a.m. - 2:00 p.m. on Wednesdays to accommodate our Health Clinic schedule.